Overview

This node interacts with Kaseya's Autotask PSA REST API to retrieve detailed information about a specific Configuration Item Category entity. It is useful for scenarios where users need to fetch metadata or detailed attributes of a Configuration Item Category within their Autotask environment, such as for auditing, reporting, or integration purposes.

Use Case Examples

1. Retrieve detailed information about a specific Configuration Item Category by its ID to understand its attributes and relationships within the system.
2. Use the node to fetch entity metadata for Configuration Item Categories to dynamically build UI elements or validate data in workflows.

Output

JSON

• id - Unique identifier of the Configuration Item Category entity
• name - Name of the Configuration Item Category
• description - Description or details about the Configuration Item Category
• createdDate - Date when the Configuration Item Category was created
• modifiedDate - Date when the Configuration Item Category was last modified
• additionalProperties - Any other relevant properties returned by the API for the Configuration Item Category entity

Dependencies

• Kaseya Autotask PSA REST API
• API authentication credentials (API Integration Code, Username, Zone or custom URL)

Troubleshooting

• Ensure that the API credentials are correctly configured and have sufficient permissions to access Configuration Item Category data.
• Common errors include authentication failures, which can be resolved by verifying API keys and user permissions.
• Network or connectivity issues may cause request failures; check network settings and API endpoint availability.
• If the entity ID or parameters are incorrect or missing, the API may return errors or empty results; verify input parameters.

Links

• Kaseya Autotask PSA REST API Documentation - Official API documentation for understanding available endpoints and data structures.
• n8n Autotask Node GitHub Repository - Source code and additional information about the Autotask node implementation in n8n.