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Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Contract Block Hour Factor → Get

AI-generated

Overview

This node operation retrieves details of a specific Contract Block Hour Factor from the Autotask PSA system using its ID. It is useful for scenarios where you need to fetch detailed information about a particular contract block hour factor, such as for contract management, billing calculations, or reporting purposes.

Use Case Examples

  1. Fetch a contract block hour factor by its ID to review its properties and usage in a contract.
  2. Retrieve contract block hour factor details to update or validate contract billing rules.

Properties

Name Meaning
Block Hour Factor ID The ID of the contract block hour factor to operate on, required to specify which contract block hour factor to retrieve.
Add Picklist Labels Whether to automatically add "_label" fields for picklist fields with human-readable values (no labels will be added for empty values).
Add Reference Labels Whether to automatically add "_label" fields for reference fields with human-readable values (no labels will be added for empty values).
Select Columns Names or IDs. Choose which fields to include in the response. If no fields are selected, all fields will be returned. The ID field is always included regardless of selection.
Flatten User-Defined Fields Whether to bring user-defined fields up to the top level of each object, making UDFs accessible as top-level properties instead of nested in the userDefinedFields array.

Output

JSON

  • id - The unique identifier of the contract block hour factor.
  • name - The name of the contract block hour factor.
  • description - Description or details about the contract block hour factor.
  • hourFactor - The numerical factor representing the block hour adjustment.
  • userDefinedFields - Array of user-defined fields associated with the contract block hour factor, if not flattened.

Dependencies

  • An API key credential for Autotask PSA REST API

Troubleshooting

  • Ensure the Block Hour Factor ID is correctly specified and exists in the Autotask system to avoid 'not found' errors.
  • Verify API credentials and permissions to access contract block hour factor data.
  • If labels are not appearing as expected, check the 'Add Picklist Labels' and 'Add Reference Labels' settings.
  • If user-defined fields are not accessible as expected, verify the 'Flatten User-Defined Fields' option.

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