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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Contact Groups → Delete

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Overview

This node operation deletes a specified contact group in the Autotask PSA system. It is useful for scenarios where you need to remove outdated or unnecessary contact groups from your customer management system to keep data clean and organized. For example, if a contact group is no longer relevant or was created by mistake, this operation can be used to delete it.

Use Case Examples

  1. Deleting a contact group by providing its unique Contact Group ID.
  2. Performing a dry run to preview the delete request without actually deleting the contact group.

Properties

Name Meaning
Contact Group ID The unique identifier of the contact group to be deleted. This is a required string input.
Dry Run A boolean flag to indicate whether to perform a dry run. When enabled, the node returns the request details without executing the delete operation, useful for testing and validation.

Output

JSON

  • json - The JSON response from the Autotask API after attempting to delete the contact group, which may include success confirmation or error details.

Dependencies

  • Requires an API key credential for Autotask PSA REST API authentication.

Troubleshooting

  • Ensure the Contact Group ID is correct and exists in the Autotask system to avoid errors.
  • If the Dry Run option is enabled, no actual deletion occurs; disable it to perform the delete operation.
  • Common errors may include authentication failures if API credentials are invalid or missing.
  • Network issues or API rate limits may cause operation failures; check connectivity and API usage limits.

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