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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Billing Items → Get Entity Info

AI-generated

Overview

This node interacts with Kaseya's Autotask PSA REST API to retrieve detailed information about a specific billing item entity. It is useful for scenarios where users need to fetch comprehensive data about billing items for management, reporting, or integration purposes within business operations.

Use Case Examples

  1. Retrieve detailed information about a billing item by its ID to display in a dashboard.
  2. Fetch billing item details to synchronize with an external accounting system.

Output

JSON

  • id - Unique identifier of the billing item entity
  • name - Name or title of the billing item
  • description - Detailed description of the billing item
  • amount - Monetary amount associated with the billing item
  • status - Current status of the billing item (e.g., active, inactive)
  • createdDate - Date when the billing item was created
  • modifiedDate - Date when the billing item was last modified

Dependencies

  • Requires an API key credential for authenticating with the Autotask PSA REST API.

Troubleshooting

  • Common issues include authentication failures due to invalid or missing API credentials. Ensure the API key credential is correctly configured.
  • Network connectivity problems can cause request failures; verify network access to the Autotask API endpoint.
  • If the billing item ID is incorrect or does not exist, the node will return an error indicating the entity was not found.

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