Autotask icon

Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Classification Icon → Get Many

AI-generated

Overview

This node operation retrieves multiple classification icon records from the Autotask PSA system. It is useful for scenarios where you need to fetch a list of classification icons, for example, to display them in a UI, process them in bulk, or integrate classification icon data into other workflows.

Use Case Examples

  1. Fetching all classification icons to populate a dropdown menu in a service desk application.
  2. Retrieving a limited number of classification icons for reporting or analysis purposes.

Properties

Name Meaning
Fields Map the fields to be used in the operation, allowing selection and mapping of specific classification icon fields.
Get All Whether to return all classification icon records or only up to a given limit.
Max Records Maximum number of classification icon records to return when 'Get All' is false. Range is 1 to 500.
Add Picklist Labels Whether to automatically add '_label' fields for picklist fields with human-readable values.
Add Reference Labels Whether to automatically add '_label' fields for reference fields with human-readable values.
Select Columns Names or IDs. Choose which classification icon fields to include in the response. If no fields are selected, all fields will be returned. The ID field is always included.
Flatten User-Defined Fields Whether to bring user-defined fields up to the top level of each classification icon object instead of nesting them in the userDefinedFields array.

Output

JSON

  • id - The unique identifier of the classification icon.
  • name - The name of the classification icon.
  • description - Description or details about the classification icon.
  • userDefinedFields - Array of user-defined fields associated with the classification icon, if not flattened.
  • _label - Additional human-readable labels for picklist or reference fields, if enabled.

Dependencies

  • An API key credential for Autotask PSA REST API authentication.

Troubleshooting

  • Ensure the API credentials are correctly configured and have sufficient permissions to access classification icon data.
  • If the node returns an error about unsupported resource, verify that 'classificationIcon' is correctly specified as the resource.
  • If no data is returned, check the field mappings and filters to ensure they match existing classification icon records.
  • Errors related to rate limits may occur; ensure the API rate limits are respected or use the built-in rate tracker if available.

Links

Discussion