Autotask icon

Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Contract Service Bundle Unit → Get

AI-generated

Overview

This node operation retrieves a specific Contract Service Bundle Unit from the Autotask PSA system using its unique ID. It is useful for scenarios where detailed information about a particular service bundle unit within a contract is needed, such as for contract management, billing, or service tracking purposes.

Use Case Examples

  1. Retrieve details of a Contract Service Bundle Unit by its ID to review its attributes and status.
  2. Fetch a Contract Service Bundle Unit to integrate its data into a reporting or billing workflow.

Properties

Name Meaning
Service Bundle Unit ID The ID of the service bundle unit to retrieve, used to specify which unit to fetch.
Add Picklist Labels Whether to automatically add "_label" fields for picklist fields with human-readable values (no labels will be added for empty values).
Add Reference Labels Whether to automatically add "_label" fields for reference fields with human-readable values (no labels will be added for empty values).
Select Columns Names or IDs. Choose which fields to include in the response. If no fields are selected, all fields will be returned. The ID field is always included regardless of selection.
Flatten User-Defined Fields Whether to bring user-defined fields up to the top level of each object, making UDFs accessible as top-level properties instead of nested in the userDefinedFields array.

Output

JSON

  • id - The unique identifier of the Contract Service Bundle Unit.
  • name - The name or title of the service bundle unit.
  • description - Detailed description of the service bundle unit.
  • status - Current status of the service bundle unit.
  • contractId - Identifier of the contract to which this service bundle unit belongs.
  • userDefinedFields - Array of user-defined fields associated with the service bundle unit, if not flattened.
  • _label - Human-readable labels for picklist or reference fields, if enabled.

Dependencies

  • An API key credential for Autotask PSA REST API access.

Troubleshooting

  • Ensure the Service Bundle Unit ID is correct and exists in the Autotask system to avoid 'not found' errors.
  • Verify API credentials and permissions to access Contract Service Bundle Unit data.
  • If labels are not appearing as expected, check the 'Add Picklist Labels' and 'Add Reference Labels' settings.
  • If user-defined fields are not accessible as expected, verify the 'Flatten User-Defined Fields' option.

Links

Discussion