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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Contact Webhook → Get Entity Info

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Overview

This node interacts with Kaseya's Autotask PSA REST API to retrieve detailed information about a specific Contact Webhook entity. It is useful for scenarios where you need to fetch metadata or configuration details of a Contact Webhook within Autotask, such as for integration, monitoring, or automation purposes.

Use Case Examples

  1. Retrieve configuration details of a Contact Webhook to verify its setup.
  2. Fetch metadata of a Contact Webhook to use in further processing or decision-making workflows.

Output

JSON

  • id - Unique identifier of the Contact Webhook entity
  • name - Name of the Contact Webhook
  • url - URL endpoint of the Contact Webhook
  • eventTypes - List of event types the Contact Webhook is subscribed to
  • isActive - Indicates if the Contact Webhook is active or not
  • createdDate - Date when the Contact Webhook was created
  • modifiedDate - Date when the Contact Webhook was last modified

Dependencies

  • Requires an API key credential for Autotask PSA REST API authentication.

Troubleshooting

  • Ensure the API credentials are correctly configured and have sufficient permissions to access Contact Webhook data.
  • If the node throws a 'Resource Contact Webhook is not supported' error, verify that the resource name is correctly set to 'contactWebhook'.
  • Network or API endpoint issues may cause failures; check connectivity and Autotask API status.

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