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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Subscription → Get Entity Info

AI-generated

Overview

This node interacts with Kaseya's Autotask PSA REST API to retrieve detailed information about a specific subscription entity. It is useful for scenarios where users need to fetch comprehensive data about a subscription, such as its attributes and related metadata, within an automated workflow. For example, it can be used to get subscription details for billing, reporting, or customer management purposes.

Use Case Examples

  1. Retrieve detailed information about a subscription to verify its status and attributes before processing billing.
  2. Fetch subscription entity info to display in a customer support dashboard for quick reference.

Output

JSON

  • id - Unique identifier of the subscription entity
  • name - Name of the subscription
  • status - Current status of the subscription
  • startDate - Subscription start date
  • endDate - Subscription end date
  • details - Additional details or metadata related to the subscription entity

Dependencies

  • Requires an API key credential for Kaseya's Autotask PSA REST API authentication.

Troubleshooting

  • Ensure the API credentials are correctly configured and have sufficient permissions to access subscription data.
  • If the node throws a 'Resource not supported' error, verify that the resource name is correctly set to 'Subscription'.
  • Network or API endpoint issues may cause failures; check connectivity and API availability.

Links

Discussion