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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Contact Groups → Count (Advanced)

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Overview

This node operation performs an advanced count query on Contact Groups within the Autotask PSA system. It allows users to specify complex filtering criteria using a JSON string that contains a "filter" array with Autotask API query conditions. This is useful for scenarios where users need to count Contact Groups that meet specific, detailed conditions, such as filtering by custom fields or multiple attributes.

Use Case Examples

  1. Count the number of Contact Groups where a custom field matches a certain value.
  2. Count Contact Groups created within a specific date range using advanced filter criteria.

Properties

Name Meaning
Advanced Filter A JSON string containing a "filter" array with Autotask API query criteria to specify the conditions for counting Contact Groups.

Output

JSON

  • count - The total number of Contact Groups matching the advanced filter criteria.

Dependencies

  • Requires an API key credential for Autotask PSA to authenticate and perform the query.

Troubleshooting

  • Ensure the Advanced Filter JSON string is correctly formatted and follows the Autotask API query syntax.
  • If the count returns zero unexpectedly, verify the filter criteria accurately reflect the intended conditions.
  • Authentication errors may occur if the API credentials are invalid or missing; verify the API key and integration code are correct.

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