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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Subscription → Get Many

AI-generated

Overview

This node operation retrieves multiple subscription records from the Autotask PSA system. It supports fetching all records or limiting the number of records returned, making it useful for scenarios where you need to list or process multiple subscriptions, such as generating reports, syncing subscription data, or monitoring subscription statuses.

Use Case Examples

  1. Fetch all subscription records to synchronize with an external CRM system.
  2. Retrieve a limited number of subscription records for display in a dashboard or report.

Properties

Name Meaning
Get All Whether to return all subscription records or only up to a specified limit.
Max Records The maximum number of subscription records to return when 'Get All' is set to false. The value can range from 1 to 500.
Add Picklist Labels Whether to automatically add '_label' fields for picklist fields with human-readable values in the subscription records.
Add Reference Labels Whether to automatically add '_label' fields for reference fields with human-readable values in the subscription records.
Select Columns Names or IDs. Choose which subscription fields to include in the response. If no fields are selected, all fields will be returned. The ID field is always included regardless of selection.
Flatten User-Defined Fields Whether to bring user-defined fields up to the top level of each subscription object, making them directly accessible instead of nested in the userDefinedFields array.

Output

JSON

  • id - Unique identifier of the subscription record.
  • name - Name or title of the subscription.
  • status - Current status of the subscription.
  • startDate - Subscription start date.
  • endDate - Subscription end date.
  • userDefinedFields - Array of user-defined fields associated with the subscription, if not flattened.
  • _label - Human-readable labels for picklist or reference fields, if enabled.

Dependencies

  • An API key credential for Autotask PSA REST API authentication.

Troubleshooting

  • Ensure the API credentials are correctly configured and have sufficient permissions to access subscription data.
  • If the node returns no data, verify that subscriptions exist in the Autotask system and that any filters or limits are set appropriately.
  • Errors related to rate limits may occur; ensure the API usage complies with Autotask's rate limiting policies.

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