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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Contact Group Contacts → Get Entity Info

AI-generated

Overview

This node interacts with Kaseya's Autotask PSA REST API to retrieve detailed information about a specific Contact Group Contact entity. It is useful for scenarios where you need to fetch and manage contact group contact data within your automation workflows, such as syncing contact group contacts with other systems or performing detailed data analysis.

Use Case Examples

  1. Retrieve detailed information about a specific contact group contact by its ID to update a CRM system.
  2. Fetch contact group contact details to generate reports or trigger notifications based on contact group membership.

Output

JSON

  • id - Unique identifier of the contact group contact entity
  • contactGroupID - Identifier of the contact group to which the contact belongs
  • contactID - Identifier of the contact within the contact group
  • role - Role of the contact within the contact group
  • emailAddress - Email address of the contact
  • phoneNumber - Phone number of the contact
  • additionalFields - Any additional fields or metadata related to the contact group contact entity

Dependencies

  • Kaseya Autotask PSA REST API
  • API authentication token or credentials

Troubleshooting

  • Ensure that the API credentials are correctly configured and have the necessary permissions to access contact group contact data.
  • Common errors include authentication failures, which can be resolved by verifying API keys and tokens.
  • If the entity ID is invalid or not found, the node will throw an error indicating the entity does not exist.

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