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Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Configuration Item Related Item → Count (Advanced)

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Overview

This node operation counts Configuration Item Related Items in Kaseya's Autotask PSA system using an advanced filter. It allows users to specify complex query criteria in JSON format to filter the items counted. This is useful for scenarios where users need to get a count of related configuration items based on specific conditions, such as filtering by certain attributes or relationships.

Use Case Examples

  1. Count the number of related configuration items linked to a specific configuration item ID.
  2. Get the count of related items that meet custom criteria defined in an advanced JSON filter.

Properties

Name Meaning
Advanced Filter A JSON string containing a "filter" array with Autotask API query criteria to specify which Configuration Item Related Items to count.

Output

JSON

  • count - The total number of Configuration Item Related Items matching the advanced filter criteria.

Dependencies

  • Requires an API key credential for Autotask PSA REST API authentication.

Troubleshooting

  • Ensure the Advanced Filter JSON is correctly formatted and follows the Autotask API query criteria syntax.
  • If the node throws an error about unsupported resource or operation, verify that the resource is set to 'Configuration Item Related Item' and operation to 'Count (Advanced)'.
  • Check API credentials and permissions to ensure access to Configuration Item Related Items data.

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