Autotask icon

Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Configuration Item Type → Update

AI-generated

Overview

This node operation updates an existing Configuration Item Type in Kaseya's Autotask PSA system. It is useful for scenarios where you need to modify the details or attributes of a configuration item type, such as changing its name, description, or other properties. For example, updating a configuration item type to reflect new categorization or compliance requirements.

Use Case Examples

  1. Updating the name and description of a configuration item type to align with new IT asset management policies.
  2. Modifying custom fields of a configuration item type to capture additional metadata.

Properties

Name Meaning
Configuration Item Type ID The ID of the configuration item type to operate on, required to identify which item to update.
Dry Run Whether to return a request preview instead of executing the operation. Useful for testing and validation without making changes.
Fields The fields and values to update on the configuration item type, allowing selective modification of properties.

Output

JSON

  • id - The unique identifier of the updated configuration item type.
  • name - The name of the updated configuration item type.
  • description - The description of the updated configuration item type.
  • otherProperties - Other updated properties of the configuration item type as returned by the API.

Dependencies

  • Kaseya Autotask PSA REST API
  • An API key credential for authentication

Troubleshooting

  • Ensure the Configuration Item Type ID is correct and exists in the system to avoid 'not found' errors.
  • If Dry Run is enabled, no changes will be made; disable it to apply updates.
  • Check API credentials and permissions if the update operation fails due to authorization issues.
  • Validate the fields to update are supported and correctly formatted to prevent validation errors.

Links

Discussion