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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Company Alert → Count (Advanced)

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Overview

This node operation counts the number of Company Alert records in Kaseya's Autotask PSA system that match advanced filter criteria specified by the user. It is useful for scenarios where users need to get a count of alerts based on complex query conditions, such as filtering alerts by status, priority, or other custom fields. For example, a user might want to count all active company alerts that meet certain severity levels or were created within a specific date range.

Use Case Examples

  1. Count all company alerts with a specific status using an advanced JSON filter.
  2. Get the number of company alerts created in the last 30 days that match multiple criteria.

Properties

Name Meaning
Advanced Filter A JSON string containing a "filter" array with Autotask API query criteria to specify which company alerts to count.

Output

JSON

  • count - The total number of company alerts matching the advanced filter criteria.

Dependencies

  • Requires an API key credential for Kaseya's Autotask PSA REST API.

Troubleshooting

  • Ensure the advanced filter JSON is correctly formatted and follows the Autotask API query syntax.
  • If the node returns an error, verify that the API credentials are valid and have sufficient permissions to access company alerts.
  • Check the Autotask API documentation for correct field names and filter construction to avoid query errors.

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