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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Company Webhook → Get

AI-generated

Overview

This node operation retrieves details of a specific Company Webhook from the Autotask PSA system. It is useful for scenarios where you need to fetch information about a particular webhook configured for company-related events, such as monitoring changes or triggering workflows based on company data updates.

Use Case Examples

  1. Fetch details of a company webhook by its ID to verify its configuration or status.
  2. Retrieve webhook information to audit or log webhook events related to companies.

Properties

Name Meaning
Add Picklist Labels Whether to automatically add "_label" fields for picklist fields with human-readable values (no labels will be added for empty values).
Add Reference Labels Whether to automatically add "_label" fields for reference fields with human-readable values (no labels will be added for empty values).
Select Columns Names or IDs. Choose which fields to include in the response. If no fields are selected, all fields will be returned. The ID field is always included regardless of selection.
Flatten User-Defined Fields Whether to bring user-defined fields up to the top level of each object. When enabled, UDFs will be accessible as top-level properties instead of being nested in the userDefinedFields array.
Webhook ID The ID of the webhook to operate on.

Output

JSON

  • id - The unique identifier of the company webhook.
  • name - The name of the company webhook.
  • url - The URL endpoint that the webhook calls.
  • eventTypes - The types of events that trigger the webhook.
  • active - Indicates whether the webhook is active or not.
  • createdDate - The date the webhook was created.
  • modifiedDate - The date the webhook was last modified.
  • additionalProperties - Any additional properties or metadata related to the webhook.

Dependencies

  • An API key credential for authenticating with the Autotask PSA REST API.

Troubleshooting

  • Ensure the Webhook ID provided is correct and exists in the Autotask system to avoid 'Resource not supported' or 'Webhook not found' errors.
  • Verify that the API credentials are valid and have sufficient permissions to access company webhook data.
  • If labels for picklist or reference fields are not appearing as expected, check the boolean settings for 'Add Picklist Labels' and 'Add Reference Labels'.
  • If user-defined fields are not accessible at the top level, verify the 'Flatten User-Defined Fields' setting.

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