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Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Checklist Library Item → Update

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Overview

This node operation updates an existing checklist library item in Kaseya's Autotask PSA system. It is useful for scenarios where you need to modify details of a checklist item, such as changing its properties or attributes, without creating a new item. For example, updating the description or status of a checklist library item to keep it current.

Use Case Examples

  1. Updating the description of a checklist library item to reflect new procedures.
  2. Changing the status or priority of a checklist library item based on project requirements.

Properties

Name Meaning
Item ID The unique identifier of the checklist library item to update. This is required to specify which item to modify.
Dry Run A boolean flag to indicate whether to perform a dry run. When enabled, the node returns a preview of the request without executing the update, useful for testing and validation.
Fields A resource mapper input that allows mapping of fields to be updated on the checklist library item. This defines which properties of the item will be changed and their new values.

Output

JSON

  • id - The ID of the updated checklist library item.
  • name - The name of the updated checklist library item.
  • description - The description or other updated fields of the checklist library item.

Dependencies

  • Requires an API key credential for Kaseya Autotask PSA REST API authentication.

Troubleshooting

  • Ensure the Item ID is correct and exists in the Autotask system to avoid 'item not found' errors.
  • If Dry Run is enabled, no changes will be made; disable it to perform actual updates.
  • Check API credentials and permissions if the update operation fails due to authorization issues.

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