Autotask icon

Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Classification Icon → Get

AI-generated

Overview

This node operation retrieves a specific Classification Icon from the Autotask PSA system using its unique ID. It is useful for scenarios where you need to fetch detailed information about a particular classification icon, such as for display, reporting, or further processing within an automation workflow.

Use Case Examples

  1. Retrieve a classification icon by its ID to display its details in a dashboard.
  2. Fetch classification icon data to use in ticket categorization or reporting.

Properties

Name Meaning
Classification Icon ID The unique identifier of the classification icon to retrieve, required to specify which icon to fetch.
Add Picklist Labels Whether to automatically add human-readable '_label' fields for picklist fields in the response, enhancing readability of picklist values.
Add Reference Labels Whether to automatically add human-readable '_label' fields for reference fields in the response, improving clarity of referenced data.
Select Columns Names or IDs. Specify which fields to include in the response. If none are selected, all fields are returned. The ID field is always included.
Flatten User-Defined Fields Whether to bring user-defined fields (UDFs) up to the top level of the returned object instead of nested inside a userDefinedFields array, simplifying access to these fields.

Output

JSON

  • id - The unique identifier of the classification icon.
  • name - The name of the classification icon.
  • description - Description or details about the classification icon.
  • userDefinedFields - An array of user-defined fields related to the classification icon, if not flattened.
  • _label - Additional human-readable label fields for picklist or reference fields, if enabled.

Dependencies

  • An API key credential for Autotask PSA REST API authentication.

Troubleshooting

  • Ensure the Classification Icon ID provided is correct and exists in the Autotask system to avoid 'not found' errors.
  • If labels for picklist or reference fields are not appearing, verify that the respective 'Add Picklist Labels' and 'Add Reference Labels' options are enabled.
  • Check API credentials and permissions if the node fails to authenticate or retrieve data.

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